Privacy Policy

Inspire Center for Autism LLC ("Inspire," "we," "us," or "our") operates the website at inspirecenterforautism.com and related digital properties. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information from individuals who visit our website, submit inquiry forms, respond to our advertising, or otherwise interact with us online.

By using our website or submitting any form — including forms served through Google Ads or embedded on our site — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please do not submit personal information to us.

When you submit an inquiry form on our website or through a Google Ads lead form, we may collect the following categories of personal information:

Personal Identifiers

• First and last name
• Email address
• Phone number
• City / general location

Health-Related & Service Information

• Insurance company / provider name
• Age of the child seeking enrollment
• Interest in ABA therapy services

Technical & Usage Data

• IP address
• Browser type & version
• Pages visited & time on site
• Referring URL (how you found us)
• Device type (desktop/mobile)
• Cookie identifiers & ad click IDs

We collect personal information through the following channels:

Website inquiry forms

Contact and enrollment interest forms hosted directly on our website.

Google Ads lead forms

"Lead Form" ad extensions served through Google advertising campaigns. By completing these forms, you consent to Inspire receiving and storing your submission.

Cookies and tracking technologies

We use cookies, pixel tags, and similar technologies for website analytics, Google Ads conversion tracking, and remarketing. See Section 13 for more detail.

Phone and email communications

If you call or email us directly, we may retain records of that communication.

Third-party advertising platforms

Data passed from Google's advertising infrastructure in connection with ad interactions, such as click IDs used for conversion measurement.

We use the personal information we collect for the following purposes:

Responding to inquiries

Contacting you by phone or email in response to your enrollment interest or request for information about our ABA therapy program.

New client outreach & intake

Following up with prospective families to discuss available services, scheduling, insurance coverage, and enrollment eligibility.

Marketing communications

Sending relevant information about our services, program updates, or educational resources, where you have provided consent or where we have a legitimate interest in doing so.

Advertising measurement & optimization

Using conversion data, such as form submissions attributed to a Google Ad click, to measure the effectiveness of our advertising campaigns and optimize future ad spend.

Remarketing

Displaying Inspire advertisements to individuals who have previously visited our website, using Google's remarketing tools.

Internal recordkeeping & compliance

Maintaining records of inquiries and communications for administrative and legal compliance purposes.

Improving our services & website

Analyzing aggregated usage data to improve the content, navigation, and functionality of our website.

We do not use your personal information to make automated decisions that produce legal or significant effects without human review.

We process your personal information on the following legal bases:

Consent

Where you have voluntarily submitted a form or provided information expressing interest in our services. You may withdraw consent at any time by contacting us.

Legitimate Interests

To contact prospective clients, measure advertising effectiveness, maintain business records, and improve our services, where these interests are not overridden by your privacy rights.

Compliance with Legal Obligations

Where processing is required by applicable law or regulation.

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

Service providers & vendors

Third-party tools and platforms we use to operate our business, including CRM systems, email marketing platforms, scheduling software, and website hosting providers. These parties are contractually required to protect your data and may only use it to provide services on our behalf.

Google LLC

In connection with Google Ads lead forms, Google Analytics, and conversion tracking. Google's privacy practices are governed by the Google Privacy Policy.

Insurance verification

With your consent during the intake process, we may contact or share information with insurance providers to verify benefits.

Legal requirements

We may disclose information if required by law, subpoena, court order, or government authority, or if disclosure is necessary to protect the rights, property, or safety of Inspire, our staff, or the public.

Business transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will provide notice before such a transfer and before your information becomes subject to a materially different privacy policy.

Our website and services are directed to adults — specifically parents and legal guardians — who are seeking ABA therapy services on behalf of their minor children. We do not knowingly collect personal information directly from children under the age of 13.

Information about a child, such as age, insurance coverage, or developmental needs, is collected from parents and guardians for the sole purpose of evaluating eligibility and delivering services. This information is not used for marketing to minors, is not shared with advertising networks in a way that identifies the child, and is treated with the highest level of care.

If you believe we have inadvertently collected personal information directly from a minor under 13, please contact us immediately at info@inspirecenterforautism.com and we will delete such information promptly.

By submitting an inquiry form, you represent that you are at least 18 years of age and are a parent or legal guardian of any child about whom you provide information.

By submitting a form on our website or through a Google Ads lead form, you agree to be contacted by Inspire Center for Autism LLC via phone, email, or text message regarding ABA therapy services, enrollment, insurance inquiries, and related topics.

Text messaging

If you provide a mobile phone number, standard messaging and data rates may apply. Message frequency varies. You may opt out of text messages at any time by replying STOP.

Email

You may opt out of marketing emails at any time by clicking the "Unsubscribe" link in any email we send you, or by contacting us directly at info@inspirecenterforautism.com.

Please note: even if you opt out of marketing communications, we may still contact you if you have an active inquiry or service relationship with us.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including providing services, responding to inquiries, maintaining business records, and complying with our legal obligations.

Inquiry and lead form data is generally retained for a period of three (3) years from the date of collection, unless a longer retention period is required by law or you request deletion sooner. Data related to enrolled clients is subject to applicable healthcare and business record retention laws.

You may request deletion of your personal information at any time, subject to applicable legal obligations.

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure HTTPS/SSL transmission of data between your browser and our website.
• Access controls limiting who within our organization can access personal information.
• Use of reputable, security-certified third-party platforms for CRM, email, and form processing.

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Correction

Request that we correct inaccurate or incomplete information.

Right to Deletion

Request that we delete your personal information, subject to legal exceptions.

Right to Opt-Out of Marketing

Withdraw consent for marketing communications at any time.

Right to Data Portability

Where applicable, receive your data in a structured, machine-readable format.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information in Section 15. We will respond to verifiable requests within 45 days. In some cases, we may need to verify your identity before processing a request.

Inspire Center for Autism LLC is based in Mesa, Arizona. Arizona's data privacy landscape continues to evolve. Under the Arizona Consumer Data Privacy Act (ACDPA) (A.R.S. § 18-401 et seq.), if you are an Arizona resident, you may have rights to:

• Know whether we are processing your personal data and access that data.
• Correct inaccuracies in your personal data.
• Delete personal data you have provided to us or that we have obtained about you.
• Obtain a portable copy of your personal data.
• Opt out of the processing of your personal data for targeted advertising or the sale of personal data.

We do not sell personal data as defined under the ACDPA. To submit a privacy request under Arizona law, contact us at info@inspirecenterforautism.com with the subject line "Arizona Privacy Request." We will respond within 45 days, with a possible 45-day extension where reasonably necessary.

You may appeal a denial of your request by contacting us at the same address with the subject line "Privacy Request Appeal."

Cookies & Tracking

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us recognize returning visitors, understand how users navigate our site, and measure the effectiveness of our advertising. You can control cookie preferences through your browser settings; however, disabling cookies may affect the functionality of certain features.

Google Analytics & Google Ads

We use Google Analytics to collect aggregated website usage data and Google Ads, including conversion tracking and remarketing features, to measure and optimize our advertising. These services may collect your IP address, browser type, pages visited, and interaction data in connection with our advertising. Google's use of this data is governed by the Google Privacy Policy. You may opt out of Google's use of your data for advertising purposes at adssettings.google.com or by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Links

Our website may contain links to third-party websites, such as insurance company portals or resource sites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any third-party site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice, such as a notice on our website homepage or an email to individuals who have submitted inquiries.

We encourage you to review this policy periodically. Your continued interaction with our website or submission of forms after any update constitutes your acknowledgment of the revised policy.